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Participant
April 5, 2021
Question

Two memberships

  • April 5, 2021
  • 1 reply
  • 125 views

I accidentally have two identical memberships for a few months en therefore pay for that too.

Can I terminate one of the memberships without penalty?

Thank you for replying.

J. Knoop

 

This topic has been closed for replies.

1 reply

M
Community Expert
Manan JoshiCommunity Expert
Community Expert
April 5, 2021

Your best bet is to contact support and tell them your situation, they will provide you with the best possible option. To contact support, login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled.
https://helpx.adobe.com/contact.html?rghtup=autoOpen
Type AGENT to avoid bots and talk to a human.
Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan

-Manan
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