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A
Ari30876794nmk9
Participant
July 4, 2023
Answered

Two profiles, how to delete one?

  • July 4, 2023
  • 1 reply
  • 577 views

I bought Acrobat Pro and later got license for same app from my employer. The first bought version was uninstalled, while employer license was installed.

How can I make sure that I will not pay for 2 versions in future? 

This topic has been closed for replies.
Correct answer kglad

you can contact the employer to remind them to move your license to someone else, but you don't control that license. ie, it's up to the employer to move it (or not renew it when it becomes due again).

1 reply

kglad
Community Expert
kgladCommunity Expert
Community Expert
July 4, 2023

you paid for the employer supplied app?

    A
    Ari30876794nmk9Author
    Participant
    July 4, 2023

    No, I paid for the first version and later got license from employer. Employer pays licenced one and just wanting to make sure there will not be double payments for same app.

    kglad
    Community Expert
    kgladCommunity ExpertCorrect answer
    Community Expert
    July 4, 2023

    you can contact the employer to remind them to move your license to someone else, but you don't control that license. ie, it's up to the employer to move it (or not renew it when it becomes due again).

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