Two Step Codes Not Requested

Question

Alright, this is weird. So a few days ago I made an Adobe Account. Yesterday at 1220pm I get an email with a code I didnt request. At 1234pm the same thing. Today I get an email at 1220 and 1234 with the same thing.

I just dont get it. I doubt someone is trying to login as its a new acct and esp at the exact same time??? Live chat sorry but they were useless. After explaining the situation they just told me the plan I was on and how can I help. I took the time to upload each screenshot separately and they just replied with that they couldnt see them...to upload a different link and tell them the error msg when theres no error SIGH.

kglad · Answer

change your 2fa authorization to use your phone, just as a test, at this point.  you can always change back. p. s. install the adobe security app on your phone to use phone for 2fa

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded