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Participant
October 28, 2025
Question

Two Step Verification Insanity

  • October 28, 2025
  • 1 reply
  • 39 views

I have two-step verification turned off (!), but Adobe ignores this and keeps sending me verification codes by email every time I try to log into the behance or fonts.
If I attempt to turn the e-mail two-step verification on (to turn it off, becauce maybe it's stuck or sth), I get forced to provide a phone number on top of the email address. 

 

Seriously, Adobe, you're not a bank. How do I turn the two step off, if - according to the setting in my user account - it's already off. 

1 reply

kglad
Community Expert
Community Expert
October 28, 2025

that doesn't sound like 2fa (https://helpx.adobe.com/manage-account/using/secure-your-adobe-account.html).  that's the verifcation process, but why your browser doesn't save the needed cookie to bypass that, i don't know.  it's a local setting on your mobile/computer.