Hello,
I just set up an account and used an email address no longer valid. This means I cannot recieve verification messages and cannot either change email address or cancel the annual subscription fee i have paid.
Does anyone know how to correct this or can Adobe tell me how to call a real person?
Thanks in advance.
Kathy
https://helpx.adobe.com/manage-account/kb/account-password-sign-help.html
if the above fails to help, there are 2 ways to contact adobe; chat and twitter (now x):
chat:
use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.
twitter/x:
tweet @AdobeCare
p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.
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