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Correct answer Peru Bob

See here:

https://helpx.adobe.com/manage-account/using/cancel-subscription.html

 

You may also go to Adobe Customer Service (make sure to sign in to your Adobe account first and allow popups on your browser):
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

You may also be able to contact Adobe by phone:
https://helpx.adobe.com/contact/phone.html

4 replies

kanikas28368183
Community Manager
Community Manager
August 25, 2026

Hello strong_expertsbdd5,

I’m sorry to hear the app wasn't useful to you.

If you would like to cancel your subscription, please follow the link below and complete the cancellation steps: https://adobe.ly/4wK9DVK

Once canceled, your subscription will not renew.

Thank you for giving the app a try, and I wish you all the best.


Thanks
^KS

Peru Bob
Community Expert
Community Expert
June 14, 2022

I've moved this from the Using the Community forum (which is the forum for issues using the forums) to the Account, Payment, & Plan forum.

Peru Bob
Community Expert
Peru BobCommunity ExpertCorrect answer
Community Expert
June 14, 2022

See here:

https://helpx.adobe.com/manage-account/using/cancel-subscription.html

 

You may also go to Adobe Customer Service (make sure to sign in to your Adobe account first and allow popups on your browser):
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

You may also be able to contact Adobe by phone:
https://helpx.adobe.com/contact/phone.html