üyelik iptal etme

Question

1 aylık üyelik aldım ama sistem 2 ci aya girmiş üyeliğimide hesabımıda iptal etmek istiyorum ama yapamıyorum ödeme talep ediyor sistem lütfen ya bir gün için ödeme kesin çünkü uygulamayı kullanmıyorum bile hesabıda üyeliğide kapatmak istiyorum bana yardımcı olun

Anshul_Nautiyal · Answer

Hi @fatih_1508,

Thank you for reaching out.

Upon checking, it appears there is a billing issue associated with your account, which is preventing you from canceling your plan. I recommend logging into your Adobe account and reviewing your billing information.

Please update your payment details accordingly. Once the payment issue is resolved, you will be able to proceed with canceling your plan. You can refer to the following guide for assistance in resolving failed or missed payments:
https://helpx.adobe.com/manage-account/kb/fix-failed-missed-payment.html

Feel free to reach out if you need further assistance.

Regards,
^AN

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