Participating Frequently

Question

Üyelik iptali

Forum|Forum|11 months ago
March 16, 2025
3 replies
961 views

Üyeliğimi iptal ettim ama kredi kartıma yansıdı ve çekimi yapıldı. Şimdi ise hem üyelik ücreti alındı hemde aboneliğim iptal oldu ve nereye ulaşıp bunu çözebilirim bilmiyorum.

E

EnestalhaAuthor

Participating Frequently

they canceled the plan but they didnt pay back. Why this happened?

kglad

Community Expert

what's your account show, https://account.adobe.com regarding a refund?

E

EnestalhaAuthor

Participating Frequently

its says free subscription

kglad

Community Expert

..and ignore my questions. they are irrelevant now.

kglad

Community Expert

what's your account show, https://account.adobe.com

trial start date?

cancellation date?

Kanikas

Community Manager

Hi Enestalha,

I see you have purchased a Creative cloud all apps subscription which now is cancelled and a refund was also issued. Could you please check if you received the refund or not? If not, I would suggest you to get in touch with our support team for the same. Use this link: https://adobe.ly/4bUfBL2;

Hope this helps.

Thanks
^KS

E

EnestalhaAuthor

Participating Frequently

Hi

İn the mail they say its canceled but I did not have the refund.

Mailde aboneliğimin iptal olduğunu söylüyorlar fakat kartıma geri ödeme yapılamadı. Hala kartımda ödenmesi gereken borç kredi kartında gözüküyor.

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