Unable to access an account that is being charged due to email automatically jumping to a different account on login
Hi Community,
I signed up with an account last year while studying and the account login email was the school email account which has since been locked and cancelled once I finished my studies. Now when I try and login with that email address it is automatically switching to my personal email account but does not show the ongoing Adobe Acrobat Pro subscription that I am continuing to be charged for.
Essentially I cannot login to the account that has a paid plan attached to it and cannot transfer that plan to my personal account login to be able to use it.
