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January 24, 2022
Question

Unable to access my Adobe acct

  • January 24, 2022
  • 2 replies
  • 214 views

I have been trying to log onto my acct and its gone.. I have made no changes to my plan which I have had for a number of years and accoring to Adobe, as I have no active plan, I am unable to talk to the team.

 

Can anyone suggest a route where I can actually talk to Adobe as the the user page is taking me around in useless circles. Any help very much appreciated... 

 

J

    This topic has been closed for replies.

    2 replies

    Peru Bob
    Community Expert
    Community Expert
    January 24, 2022

    You may also be able to contact them on Facebook.

    LinSims
    Community Expert
    Community Expert
    January 24, 2022

    Try calling them. Searching this page will give you a regionally appropriate phone number for customer support.

    https://helpx.adobe.com/contact/phone.html

    January 24, 2022
    Thanks for your email.

    appreciated.

    J
    Abambo
    Community Expert
    Community Expert
    January 24, 2022

    There is no e-mail. But your Adobe ID is indeed an e-mail address. If you are like me, you have multiple e-mail addresses, but only one for doing busines. Try that first.

    ABAMBO | Hard- and Software Engineer | Photographer