Unable to Access My Paid Adobe Account Due to Lost Email

Title: Unable to Access My Paid Adobe Account – Lost Access to Registered Email

Hello Adobe Support Team and Community,

I'm currently using a different Adobe account to post this question because I cannot access my original account, which has an active paid subscription.

Here is my issue:

Adobe requires two verification steps when I try to sign in:

1. Phone verification: I still have access to my registered phone number and can successfully receive the verification code.

2. Email verification: I have permanently lost access to my registered email address, so I cannot receive the second verification code.

As a result, I cannot sign in to my paid Adobe account.

What I have already tried:

• Followed Adobe's account recovery instructions.

• Successfully verified my registered phone number.

• Contacted Adobe Support through Live Chat multiple times.

• Waited for a human advisor, but my chat sessions ended without resolving my issue.

What I need:

I would like to change the registered email address of my original Adobe account while keeping my existing paid subscription and account data.

I can provide my registered phone number and billing information privately through an official support channel to verify my identity.

Could an Adobe Community Manager or support representative please help me escalate this issue to the appropriate account recovery team?

Thank you for your assistance.