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Participant
February 15, 2025
Question

Unable to buy Subscription

  • February 15, 2025
  • 4 replies
  • 174 views

i am unable to buy subscription used all cards still payment fails stupid adobe payment method. At least add upi payment option if you want to do business in india.

4 replies

gupta shivangi
Legend
February 18, 2025

Hi Mayur,

We are sorry for the trouble. I assume you are trying to make the payment from India. The process could be getting affected by the RBI's mandate directive for recurring payments. Please check this article for more info: https://adobe.ly/4hKKWlI

Let me know if you have any questions.
Note: This is a public forum, please do not share any private or confidential info here.

Thanks,

Shivangi

Abambo
Community Expert
Community Expert
February 15, 2025

What is the error message that you get?

ABAMBO | Hard- and Software Engineer | Photographer
kglad
Community Expert
Community Expert
February 15, 2025

are you using a credit (not debit) card?

Participant
February 17, 2025

Debit card

kglad
Community Expert
Community Expert
February 17, 2025
kglad
Community Expert
Community Expert
February 15, 2025

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



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