Unable to Cancel Acrobat Pro Plan – Request for Cancellation and Refund

Hello,

I need some help please!

I am reaching out regarding my Acrobat Pro plan, which I have been attempting to cancel for the past month. Unfortunately, I have been unable to access the cancellation page despite trying multiple times and using different devices. The page simply wouldn’t load, preventing me from completing the cancellation process.

I have attached a screenshot as evidence of this ongoing issue. Despite my repeated efforts, I was charged for the plan last month. This situation has left me feeling as though I’m being forced into keeping the plan, which does not seem appropriate or fair.

I kindly ask that you cancel my Acrobat Pro plan as soon as possible and issue a refund for last month’s charge. I would greatly appreciate your support in resolving this matter promptly, as I’ve made numerous attempts already without success.

I look forward to your response and a resolution.

Thanks

Amit