Unable to Cancel Adobe Subscription – Website Broken and Support Not Responding!

I'm having an issue with Adobe's website in the customer panel. I want to cancel my plan, but the account page isn’t working. It keeps loading forever and I can't access any settings.

I've already contacted technical support. I tested this in three different browsers, cleared cache, and followed every instruction sent by support. Nothing helps.
Support keeps sending me a link to the cancellation instructions, but that page also doesn’t work. I cannot cancel the subscription myself because the site is broken.

Support also refuses to cancel the plan for me and redirects me back to the same non-working panel.

What should I do in this situation?
Can someone cancel the plan manually or at least fix the account page so I can do it?

I’m asking the community for help because support is not responding to my emails and the problem has been going on for days.

Not much help, but I’m having the same experience. Connecting from France with Brave Browser, but also tried Chrome.

Does Adobe have your active payment card on file? 

I ask because the online cancellation system won't work without one. 

https://account.adobe.com/profile

How do I Cancel my Subscription?
https://helpx.adobe.com/manage-account/using/cancel-subscription.html

Subscription & Cancellation Terms:
https://www.adobe.com/legal/subscription-terms.html

I’ve already contacted support by email and chat. No help whatsoever. Emails stay unanswered, and the chat only sends me the standard cancellation instructions, which don’t work because the page never loads!

By @Klakson_Majkel5493

Adobe does not do support by email for the initial contact. In the Chat window, type "agent" to get a human and not the bot.

Jane

Please comunity help me!