Unable to Cancel My Adobe Subscription – No Cancellation Option Available

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Hello,

I am trying to cancel my Adobe subscription, but the cancellation option is not available in my account. I have checked my plan settings several times, but there is no option to cancel or manage the subscription properly.

I do not want this plan to renew, and I do not authorize any future charges. I need Adobe support to cancel my subscription immediately and send me written confirmation that the cancellation has been completed.

Could someone please provide a direct support contact or help me resolve this issue?

Thank you.

L

layal_9602

Participant

I dont have subscribed plans in my account. However, keep receiving deductions on my credit card.

Can you pls make sure to cancel any hidden plans under my account?

[Personal information removed by moderator.]

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AkanshaAshra

Community Manager

Hi @layal_9602,

Thank you for writing to us.

Upon checking your account, we can see that you have already connected with our Support team regarding case ADB-42352930-L9G9 and the refund has also been initiated.

We hope this provides clarity. Please feel free to reach out to us on the Community if you have any further questions.

^Akansha

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