Skip to main content
Participant
October 20, 2025
Answered

Unable to cancel subscription

  • October 20, 2025
  • 1 reply
  • 43 views

Followed the whole incognito/caching etc and I still can't cancel my account.
This is clearly turning out to be a class action lawsuit if you're deliberatly charging (since most folks here have the exact same issue). I need all the previous refundss and cancellations asap! I am not able to cancel the subscription !

Correct answer Shivangi_Gupta

Hi Rahul_Ramath1217,

 

We apologize for the inconvenience. Adobe is performing system maintenance. During this time, we will not be able to process your current request. We appreciate your patience. You will be able to manage your plan once the maintenance is complete. You can check the server status here: https://adobe.ly/4qdVJt3

 

^Shivangi

1 reply

Shivangi_GuptaCommunity ManagerCorrect answer
Community Manager
October 20, 2025

Hi Rahul_Ramath1217,

 

We apologize for the inconvenience. Adobe is performing system maintenance. During this time, we will not be able to process your current request. We appreciate your patience. You will be able to manage your plan once the maintenance is complete. You can check the server status here: https://adobe.ly/4qdVJt3

 

^Shivangi