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Participant
Aug 27, 2026 6:12 AM UTC
Open for Voting

Unable to cancel the plan

Also trying to cancel, page doesn’t load. Support clanker doesn’t help, no surprise there [Mod: Removed profanity]! There doesn’t seem to be an option for cancelation that works. Billion dollar company can’t hire real human beings to test have a real functioning support system, just has AI clankers. 

    4 replies

    Community Expert
    Aug 27, 2026 7:11 AM UTC

    If you are unable to cancel yourself you will have to connect with Adobe Support. Use the following link to chat with them https://helpx.adobe.com/contact.html?rghtup=autoOpen

    You can reach them via X/Twitter as well. “@Adobecare”

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    -Manan
    Participant
    Aug 27, 2026 7:31 AM UTC

    Oh you mean the “contact us button” that has zero ways to contact them outside of automated clankers? That contact us button?

    Profanity removed by moderator.
    Please see:

     

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    kglad
    Community Expert
    Community Expert
    Aug 27, 2026 1:57 PM UTC

    try using a mobile phone's updated non-opera browser with wifi disabled to cancel, first.

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