Unable to change secondary email on Adobe account

Question

I'm working on my Behance portfolio and decided to go into my Adobe ID to update my information. Listed under my secondary email is a now defunct email address from my old job. When I go to remove or change, it says I'm signing in with a social account and I have to change my password. I have no idea what this means.

How can I get rid of my secondary email address? The company I used to work for is out of business and I have no way to get in touch with them. And even if I could, the accounts are now closed with no way to access.

Thank you.

Peru Bob · Answer

Please go to Adobe Customer Service (Make sure to sign in to your Adobe account first and allow popups and cookies on your browser. You may not be able to see the chat window if using a VPN.):
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

You may also be able to contact Adobe by phone:
https://helpx.adobe.com/contact/phone.html

or Twitter:
https://twitter.com/AdobeCare

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