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Participant
September 13, 2021
Question

Unable to change the country of my billing address

  • September 13, 2021
  • 1 reply
  • 154 views

Hi,

 

I've been trying to change my billing address from Sweden to Germany. However it doesn't appear that I could change the country. Upon reading it seems like I have to contact through phone or chat to change the country. But couldn't find any number to call or a chat room. I need the correct address on my Adobe invoice for my business. Would appreciate some help.

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1 reply

Community Expert
September 13, 2021

Hi @lillating,

Give the following instructions a shot to contact the support team. Login to your account and navigate to the URL below, it will open a chat box automatically. Make sure that the browser has cookies enabled, and all script blockers are disabled.
https://helpx.adobe.com/contact.html?rghtup=autoOpen
Type AGENT to avoid bots and talk to a human.
Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan

-Manan