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different_Rockete05b
Participant
September 13, 2026
Answered

Unable to Deactivate Acrobat Pro 2020 Due to Failed PC – Request to Reset Activation

I have a perpetual volume license for Adobe Acrobat Pro 2020. My previous computer has failed and I can no longer access it to deactivate Acrobat. Please reset the activation for the inaccessible computer so I can activate Acrobat Pro 2020 on my new PC.

    kglad
    kgladCorrect answer
    Community Expert
    September 13, 2026

    no one can do that.  ie, if you have no computer with an activation, you can’t restore an activation.

     

    https://community.adobe.com/t5/download-install-discussions/activation-limit-reached-for-non-subscription-adobe-desktop-applications/td-p/14804413?linkId=100000305463075 

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    1 reply

    kglad
    Community Expert
    kgladCommunity ExpertCorrect answer
    Community Expert
    September 13, 2026

    no one can do that.  ie, if you have no computer with an activation, you can’t restore an activation.

     

    https://community.adobe.com/t5/download-install-discussions/activation-limit-reached-for-non-subscription-adobe-desktop-applications/td-p/14804413?linkId=100000305463075 

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