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Shivani Chaudhari
Participant
March 26, 2026

Unable to delete account because of cloudfront

  • March 26, 2026
  • 4 replies
  • 46 views

When deleting account giving cloudfront issue of too much traffic or configuration error.

 

4 replies

Shivani Chaudhari
Participant
March 26, 2026

@Jeff_A_Wright ​@Peru Bob 

It's an Adobe Express personal login account I created for editing purposes.

 

Jeff_A_Wright
Community Manager
Community Manager
March 26, 2026

Thanks for the update, ​@Shivani Chaudhari . Please use a different device if you are unable to complete the account deletion request listed at https://helpx.adobe.com/account/individual/manage-your-account/delete-adobe-account.html.

Jeff_A_Wright
Community Manager
Community Manager
March 26, 2026

@Shivani Chaudhari thank you for posting, is the account deletion request in relation to services that are provided by an organization? I see that a delegate entitlement was sent to the account you used to create this public discussion post, but there are no active subscriptions nor has the account been claimed by an organzation.

 

Please see https://helpx.adobe.com/account/individual/manage-your-account/delete-adobe-account.html for information on how to request an Adobe account be deleted. If you are unable to access the check box to make the request, then try using a different device.

Peru Bob
Community Expert
Community Expert
March 26, 2026

What type of account are you trying to delete?

Peru Bob
Community Expert
Community Expert
March 26, 2026

Have you tried again?

Shivani Chaudhari
Participant
March 26, 2026

Yes multiple times. Also tried just now but still the same issue.