Unable to delete my Adobe account

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To whom it may concern.

I do not longer want to use my Adobe account, therefore I wpuld like to delete it. However, the option “Delete your account” is not visible in my profile. I am not part of an enterprise, I am an individual.

Jeffrey_A_WrightCorrect answer

Legend

@Stefano22495503qgfu thanks for posting to this public discussion forum. Please see https://helpx.adobe.com/account/individual/manage-your-account/delete-adobe-account.html for instructions on how to request an account deletion. Try using a different device, if the Delete Adobe account option is not visible under Data and privacy settings.

If the option is still not visible, then please contact us directly to request the account be deleted. No action will be taken from this public discussion thread.

A

adventurous_style4d7e

Participant

Hesabımı silin lütfen

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kglad

Community Expert

@adventurous_style4d7e

you have to cancel all subscriptions, then https://helpx.adobe.com/manage-account/using/delete-adobe-account.html#:~:text=Delete%20Adobe%20Account%201%20Make%20a%20local%20copy,Then%20click%20Confirm%20delete%20account%20.%20See%20More

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Jeffrey_A_WrightCorrect answer

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@Stefano22495503qgfu thanks for posting to this public discussion forum. Please see https://helpx.adobe.com/account/individual/manage-your-account/delete-adobe-account.html for instructions on how to request an account deletion. Try using a different device, if the Delete Adobe account option is not visible under Data and privacy settings.

If the option is still not visible, then please contact us directly to request the account be deleted. No action will be taken from this public discussion thread.

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S

Stefano22495503qgfuAuthor

Participating Frequently

I have tried to log in from two different devices, but the option does not appare at all.

I have even tried to retrieve a customer support contact, to no avail.

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Jeffrey_A_Wright

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I appreciate the update, @Stefano22495503qgfu , but there are no records of any attempt to ever reach us today, or previously.

Please contact someone locally who can help you reach us at https://helpx.adobe.com/contact.html?rghtup=autoOpen. You can contact us on a smartphone or tablet, if your unable to reach anyone on your computer, @Stefano22495503qgfu .

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