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April 6, 2021
Answered

UNABLE TO GET PAST BILLING PAGE

  • April 6, 2021
  • 2 replies
  • 387 views

I AM TRYING TO GET PREMIER PRO MONTHLY PLAN BUT ADOBE DOESNT LET ME GET PAST BILLING PAGE IT SUCKS! TRIED DIFFERENT CARDS AND IDS STILL STUPID ERROR

(We are unable to approve your transaction at this time.

There are a number of reasons for order failure, among them errors in the payment information, or billing address, or an inaccurate email address. If you have) THE CUSTOMER SERVICE PEOPLE DONT KNOW HOW TO RESOLVE ME ERROR FUNNY RIGHT?

 

 

 

This topic has been closed for replies.
Correct answer John T Smith

This is a public forum, you need the link to Adobe support, not other users
Be sure to remain signed in with your Adobe ID before accessing the link below
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-make sure that your browser does NOT block ads, scripts, or pop-ups
-you must also allow 'cookies' in your web browser for this to work
https://helpx.adobe.com/contact.html?rghtup=autoOpen
.
Also: beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

2 replies

John T Smith
Community Expert
John T SmithCommunity ExpertCorrect answer
Community Expert
April 6, 2021

This is a public forum, you need the link to Adobe support, not other users
Be sure to remain signed in with your Adobe ID before accessing the link below
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-make sure that your browser does NOT block ads, scripts, or pop-ups
-you must also allow 'cookies' in your web browser for this to work
https://helpx.adobe.com/contact.html?rghtup=autoOpen
.
Also: beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

Ann Bens
Community Expert
Community Expert
April 6, 2021

Moved to Account...... forum