Skip to main content
Participating Frequently
Jul 26, 2026 6:18 AM UTC
Answered

Unable to Identify or Cancel My Adobe Subscription

I'm being charged RM 95.98 monthly by Adobe, but I can't find any Adobe account or subscription under any of my email addresses.

Could you please help me identify which account this subscription is linked to and cancel it to prevent future charges? I'd also appreciate a refund for the latest charge if possible.

Transaction details:

  • Date: 23 July 2026
  • Amount: RM 95.98
  • Description: ADOBE IE

Thank you.

kglad
kgladCorrect answer
Community Expert
Jul 26, 2026 12:31 PM UTC

10 replies

John T Smith
Community Expert
Community Expert
Jul 27, 2026 1:46 PM UTC

This is a public forum, not Adobe support
If you do not have a subscription contact the fraud number for your credit card
 

Translate
kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
Jul 26, 2026 12:31 PM UTC
saharAuthor
Participating Frequently
Jul 27, 2026 5:02 AM UTC

No matching charge found. Although I entered the data correctly multiple times. 

Translate