Unable to pay using any credit card for AD0-E128

Forum|Forum|6 months ago
September 14, 2025
2 replies
552 views

I am trying to register and pay for the Adobe AD0-E128: AEM Sites Developer Expert exam.

Every time I attempt the payment, I get an error stating that the operation may fail and to double-check my payment information.

I have tried multiple cards, and my bank has confirmed that there is no issue with them.

This delay is seriously impacting my schedule, as I have already lost over a month attempting to resolve this. I urgently need to take the exam and would greatly appreciate immediate guidance or an alternative payment method to complete my registration without further delay.

Billing

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Vanhao2210

Participant

I'm having the same online payment problems with Adobe as you in the Vietnamese market. Now, I can't even add my credit card to the account I'm currently using.
Adobe keeps displaying the error: "We couldn't process your payment. Please check your payment details. If the issue persists, try another payment method or contact your bank."

kglad

Community Expert

contact the vendor.

C

chhatrapal_8037Author

Participating Frequently

I am doing for personal now where do I find vendor.

kglad

Community Expert

https://experienceleague.adobe.com/en/docs/certification/program/technical-certifications/aem/aem-overview

and if you have more questions about aem: that has its own forums where you should post your issue. unforunately, i cannot move your message to that forum, or i would do so.

general info - https://experienceleaguecommunities.adobe.com/

forums - https://experienceleaguecommunities.adobe.com/t5/adobe-experience-manager/bd-p/adobe-experience-manager-discussions

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