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Participant
November 8, 2020
Question

unable to purchase plan

  • November 8, 2020
  • 1 reply
  • 121 views
Incorrect billing info

We are unable to approve your transaction at this time.

There are a number of reasons for order failure, among them errors in the payment information, or billing address, or an inaccurate email address. If you have verified your information and are still unable to place your order, please contact Customer Service and order by phone. Call 1800 102 5567.

 

can anyonw help me for this

Thanks.

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1 reply

kglad
Community Expert
Community Expert
November 8, 2020

using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here, https://helpx.adobe.com/contact.html

click contact us (in the lower right)
in the chat field, type AGENT
be patient, it can take quite a while to reach a human