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denisg68375914
Participating Frequently
March 1, 2022
Question

Unable to Restore adobe lightroom 6

  • March 1, 2022
  • 3 replies
  • 908 views

Unable to Restore adobe lightroom 6

 

Restore not possible with out a valid purchase error

but i have avalid License

 

[Personal information removed in accordance with Community guidelines.]

    This topic has been closed for replies.

    3 replies

    John T Smith
    Community Expert
    Community Expert
    March 2, 2022

    This message had download links... save all downloads to at least one external device

     

    Solved: Subject: Lightroom 6.14 download link! - Adobe Support Community - 10482480

    Nancy OShea
    Community Expert
    Community Expert
    March 1, 2022

    Which operating system do you have?

     

    Did you hit the License this Product button and enter a valid 24 digit Serial Number from your original installation disks?

    If you lost your serial number, you might find it by logging-in to in your Adobe account below.

    https://account.adobe.com/products

     

    Unfortunately, LR6 is discontinued & no longer supported. It's was not built to work on modern Mac operating systems  -- Monterey, Big Sur or Catalina which only support modern 64-bit apps.

     

    Nancy O'Shea— Product User & Community Expert
    denisg68375914
    Participating Frequently
    March 2, 2022

    Iam not getting the License info box after installation.

    Iam getting like strat Trial and Restore Purchase

    If i restore Purchase Its giving Error 'Restore not possible with out a valid purchase'

    LinSims
    Community Expert
    Community Expert
    March 1, 2022

    Usually I'd say to contact customer service and ask for an Activation Count Reset, as that is the only thing Adobe customer support can now do for this program. However, I've not seen this error before so I don't know if it would work. Let's move you to the Account, Payment, & Plan forum, where you are more likely to get an answer for your question.

     

    Also:

    1. Do not, under any circumstances, post personally identifying information here, especially not your serial or license numbers
    2. Do tell us what computer hardware and operating system you're using, as this can make a big difference.
    3. Tell us of any troubleshooting you've already attempted. 
    denisg68375914
    Participating Frequently
    March 2, 2022

    we have reinstalled  lightroom 6 .

    We have  tried to get the download file from adobe acoount  which shows download filwe not availabe.

    Can we get a procedure and link to download the file so we can reinstall and activate the  same iicense in mac.