Skip to main content
N
nareign
Participant
July 18, 2020
Question

Unable to subscribe - because Credit Card only payment. Really Adobe, wake up!!

  • July 18, 2020
  • 2 replies
  • 230 views

Tried all of yesterday morning, unsuccessfully, to subscribe to Adobe Animate. But, apprently in India, Adobe only accepts credit cards. Even though it says in the drop down list (with just one option) - "Credit/Debit cards". Dear Adobe, even local semi-literate road side vendors in India use digital payment. Just about every utility payment can be made online with multiple options. What is your problem Adobe?    

This topic has been closed for replies.

2 replies

Nancy OShea
Community Expert
Nancy OSheaCommunity Expert
Community Expert
July 18, 2020

I may be wrong but I think new banking regulations require you to obtain a special authorization number from your bank before Adobe can process debit cards for monthly payments.  Talk to an Adobe billing agent.

https://helpx.adobe.com/contact.html

https://www.adobe.com/about-adobe/contact.html

Nancy O'Shea— Product User & Community Expert
kglad
Community Expert
kgladCommunity Expert
Community Expert
July 18, 2020

these are user-to-user forums.  if you want to make a suggestion to adobe, use https://www.adobe.com/products/wishform.html

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices