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Yasser DRIF
Yasser DRIF
Participant
February 11, 2020
Question

Unable to update payment method to pay sbsription

  • February 11, 2020
  • 1 reply
  • 241 views

 

Hello,
I'm trying to update my credit card info to pay for my annual subscription but when I go to my account -> Manage payement -> Adobe store, it shows me this page that there's a server problem
Can you please with this
 
 

 

This topic has been closed for replies.

1 reply

LinSims
Community Expert
LinSimsCommunity Expert
Community Expert
February 11, 2020

This is a public forum, not Adobe support. Users, including the ACPs and MVPs, can't provide support for account, subscription, billing, download, or product activation issues. Support for those issues requires an Adobe employee.

Click the following to contact Adobe customer support staff for help: 

https://helpx.adobe.com/contact/support.html

You must be signed in with your Adobe ID and allow cookies in your web browser for this to work.

Click the chat icon at the bottom right of the page to open a chat session. Typing AGENT into the chat window should connect you directly to a CSR rather than the AI.

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