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Inspiring
March 16, 2025
Answered

Unable to upgrade beyond 1 TB of storage

I am on the Creative Cloud Photography Plan with 1 TB of storage. I want to upgrade to at least 2 TB. However, when I login to my account and click "Manage Plan", there is no option to upgrade. Why? 

Badly Drawn BoyCorrect answer
Inspiring
March 18, 2025

Sorry, I misspoke about what it's called. If you click on your avatar/icon in the upper right of the Creative Cloud app, then choose "Preferences", you'll see an option to "Upgrade" below "Cloud Storage". 

8 replies

Inspiring
March 17, 2025

Thanks, everyone. I was able to do it within the Creative Cloud app, by going to preferences and clicking "manage storage". 

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kglad
Community Expert
Community Expert
March 17, 2025

good to heat, and thank you for the tip.

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Peru Bob
Community Expert
Community Expert
March 17, 2025

To purchase more storage, call 800-915-9451

from here:

https://www.adobe.com/creativecloud/photography/compare-plans.html

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Peru Bob
Community Expert
Community Expert
March 17, 2025

What happens when you click on Change your plan?

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kglad
Community Expert
Community Expert
March 17, 2025

try using an updated non-opera browser 

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