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Inspiring
March 16, 2025
Answered

Unable to upgrade beyond 1 TB of storage

  • March 16, 2025
  • 4 replies
  • 546 views

I am on the Creative Cloud Photography Plan with 1 TB of storage. I want to upgrade to at least 2 TB. However, when I login to my account and click "Manage Plan", there is no option to upgrade. Why? 

Correct answer Badly Drawn Boy

Sorry, I misspoke about what it's called. If you click on your avatar/icon in the upper right of the Creative Cloud app, then choose "Preferences", you'll see an option to "Upgrade" below "Cloud Storage". 

4 replies

Inspiring
March 17, 2025

Thanks, everyone. I was able to do it within the Creative Cloud app, by going to preferences and clicking "manage storage". 

kglad
Community Expert
Community Expert
March 17, 2025

good to heat, and thank you for the tip.

Peru Bob
Community Expert
Community Expert
March 17, 2025
Peru Bob
Community Expert
Community Expert
March 17, 2025

What happens when you click on Change your plan?

kglad
Community Expert
Community Expert
March 17, 2025

try using an updated non-opera browser