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Inspiring
September 24, 2025
Answered

Unable to use free Adobe Reader on 3rd device

  • September 24, 2025
  • 2 replies
  • 193 views

I have an Adobe Creative Cloud subscription and access to many Adobe programs.  Due to upcoming travel, I activated my Adobe subscription on 2 macs, and disabled it on my work PC.  However, I no longer can use the free Adobe Reader program on the PC on which I've disabled my Creative Cloud programs (it says I already have 2 devices active).  Is there a workaround?  Seems like there should be a way to use a free program.  I don't want to create a new account for Adobe Reader on my PC, as I will reactivate my normal account early next year.

Correct answer Peru Bob

Try uninstalling Acrobat and see if Acrobat Reader will open.

2 replies

Peru Bob
Community Expert
Peru BobCommunity ExpertCorrect answer
Community Expert
September 25, 2025

Try uninstalling Acrobat and see if Acrobat Reader will open.

neverdsAuthor
Inspiring
September 25, 2025

This worked!  Thanks so much!

Peru Bob
Community Expert
Community Expert
September 25, 2025

You're welcome. 

kglad
Community Expert
Community Expert
September 24, 2025

while signed out of your cc desktop app onto your pc, what do you see when trying to open reader?

neverdsAuthor
Inspiring
September 24, 2025

If I try to download, it says it's already installed.  If I try to open it, I get this window.  

 

kglad
Community Expert
Community Expert
September 24, 2025

is it installed?