Unauthorized charge on my bank account

Forum|Forum|5 days ago
August 28, 2026
5 replies
20 views

I have been seeing a recurring charge of $21.73 on my bank account from Adobe for quite some time. I checked, and I don’t have any paid subscriptions. When I used the Adobe Charge Finder, I found out that the person is not a friend or relative, and I didn’t even recognize the email address. How do I stop the $21.73 monthly charge?

Peru Bob

Community Expert

Report fraud to your financial institution.

Change your Adobe password and enable 2FA.

E

Energetic_enthusiast068aAuthor

Participant

From what I can see, the charges go back to at least February 2025 and likely before. Since I can only verify back to February 2025 through my bank statements, I would like cancellation of the subscription and a refund of $412.87 ($21.73 every month from Feb 2025-August 2026).

kglad

Community Expert

use https://helpx.adobe.com/manage-account/kb/unknown-charge-on-bill.html?linkId=100000379229962 to find the account being charged.

then check it, https://account.adobe.com

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Energetic_enthusiast068aAuthor

Participant

@kglad thanks for the reply. I had checked that before, and the email address for the account is not one with which I am familiar. So my card is being used to pay for someone else’s account. That’s what prompted me to post here.

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