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Gaia5ECC
Participant
September 18, 2020
Answered

unautorized access on my account

  • September 18, 2020
  • 1 reply
  • 279 views

Hello everyone, This morning I got an SMS w an Adobe code. Actually I didn't applay for it. Instead I was making a payment for an on line delivery.
Why Adobe should send me a code I didn't ask for and what to do, if anybody else tried to fish my details?

This topic has been closed for replies.
Correct answer Manan Joshi

Change your password at the earliest to prevent the chance of someone having control of your account. This could be an attempt to hack your account or someone having a similar AdobeID to yours and might have mistyped theirs when trying to login. With all said it's always better to be vigilant as you are, so changing the password should be the way to go.

-Manan

1 reply

Manan JoshiCommunity ExpertCorrect answer
Community Expert
September 20, 2020

Change your password at the earliest to prevent the chance of someone having control of your account. This could be an attempt to hack your account or someone having a similar AdobeID to yours and might have mistyped theirs when trying to login. With all said it's always better to be vigilant as you are, so changing the password should be the way to go.

-Manan

-Manan