Skip to main content
Participant
November 30, 2021
Question

unclear billing invoice

  • November 30, 2021
  • 1 reply
  • 257 views

ASPK,ALL,OTH,SRI01,MUN,001,N/A,9.99
Item# 65279476

 

What does this mean?? I was charged $9.99 and i dont know what for

This topic has been closed for replies.

1 reply

John T Smith
Community Expert
Community Expert
November 30, 2021

That is the usual subscription charge for the special Photography Plan

Log-in to your Adobe account and click this link https://account.adobe.com/products to see what you have

OR

This space is provided by Adobe, but it is not Adobe support
Sorry, nobody here can help with an account or payment problem
This is a public forum, you need the link to Adobe support, not other users
Be sure to remain signed in with your Adobe ID before accessing the link
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-you MUST make sure that your browser does NOT block ads, scripts, or pop-ups
-you MUST also allow 'cookies' in your web browser for the link to work
This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent without the quote " " marks
https://helpx.adobe.com/contact.html?rghtup=autoOpen
- or https://helpx.adobe.com/contact/phone.html
.
Adobe does NOT do support by email, so beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730