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Participant
November 30, 2020
Question

undelete account

  • November 30, 2020
  • 3 replies
  • 328 views

Hello, 

is it possible to undelete Adobre account?

After account deletion, I tried to create account iwht the same email, but I was not able to do that.

This topic has been closed for replies.

3 replies

Legend
November 30, 2020

Some people suggested the email becomes available again after a month or so, but deleting it was unwise.

Just Shoot Me
Legend
November 30, 2020

Once an Email Address is used to create an Adobe Account, and basically any other companies account, that particular email address (SomeName @ EmailProviderName . com,net,org,whatever) and then Deleted can Never be used with that company again.

If you had not Deleted the account all you would need to do is Sign back Into it using the correct password.

 

Now you will need to create a New Account using a Different Email Address. Can be the same email provider (Google, Att, Outlook, whatever) but the first part (YourName or Whatever) has to be different from your old Adobe account that you deleted.

Community Expert
November 30, 2020

I don't think you will be able to reuse that email to create the account. To be sure you can contact support.
Login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled.
https://helpx.adobe.com/contact.html
Click on the chat icon on the bottom right, and type AGENT to avoid bots and talk to a human.
Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan

-Manan