Ungülig gewordene Lizenz [Photoshop Elements version 18.0]

Forum|Forum|4 years ago
September 29, 2021
2 replies
166 views

Meine Lieben,

ich erhalte seit gestern 29. September 2021 die Aufforderung, eine Lizenz einzugeben. Ich habe aber doch vor ca. 1 Jahr die Version gekauft. Was ist da los? Angeblich hätte ich keine gültige Lizenz.

Laut Übersicht verfüge ich über eine gültige Lizenz.

Danke.

Mit freundlichen Grüßen

Cornelius Marmulla

Account management

This topic has been closed for replies.

Nancy OShea

Community Expert

Which operating system do you have?

What happens when you enter the product serial number?

https://helpx.adobe.com/photoshop-elements/kb/find-serial-number-elements.html

Nancy O'Shea— Product User & Community Expert

John T Smith

Community Expert

If you have Windows 7 read this
TLS 1.2 is required https://helpx.adobe.com/x-productkb/multi/eol-tls-support.html
https://docs.microsoft.com/en-us/mem/configmgr/core/plan-design/security/enable-tls-1-2

C

Cornelius MarmullaAuthor

Participant

Nein/no. Does not apply/work.

Cornelius

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