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CAPTURE36232028sqhf
Participant
May 15, 2026

Unknown charge

  • May 15, 2026
  • 2 replies
  • 17 views

Hello Adobe Support Team,
I made a payment for Adobe subscription via UPI. The transaction shows successful in my bank account, but my Adobe account still shows Free Membership / no active plan.
Details:
Adobe account email: capturemomentshzb@gmail.com
Payment method: UPI
Transaction status: Successful
Issue: Subscription not activated / plan not showing
Please check and either �⁠activate my subscription or �⁠initiate a refund if the order was not completed from your side.
Thank you.

upi id :- 6200592884-2@ybl

 

 

 

    2 replies

    CAPTURE36232028sqhf
    Participant
    May 15, 2026

    Hello Adobe Support Team,
    I made a payment for Adobe subscription via UPI. The transaction shows successful in my bank account, but my Adobe account still shows Free Membership / no active plan.
    Details:
    Adobe account email: capturemomentshzb@gmail.com
    Payment method: UPI
    Transaction status: Successful
    Issue: Subscription not activated / plan not showing
    Please check and either �⁠activate my subscription or �⁠initiate a refund if the order was not completed from your side.
    Thank you.

    CAPTURE36232028sqhf
    Participant
    May 14, 2026

    i purchase student plane but it is not activationg aaps are still locked even afer waiting and reinstalling i want a full refund 

     

    kglad
    Community Expert
    Community Expert
    May 14, 2026