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Participant
August 21, 2023
Answered

Unknown charge

  • August 21, 2023
  • 2 replies
  • 350 views

On my account, I have no paid plans, yet today, I was charged $58 dollars. 

 

I cannot seem to figure out where I have my card information on file. 

 

Please help. 

 

 

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Correct answer kglad

and contact your credit card company if you suspect fraud.

2 replies

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
August 21, 2023

and contact your credit card company if you suspect fraud.

Peru Bob
Community Expert
Community Expert
August 21, 2023

Please go to Adobe Customer Service (Make sure to sign in to your Adobe account first and allow popups and cookies on your browser. You may not be able to see the chat window if using a VPN.):
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

or Twitter:
https://twitter.com/AdobeCare