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Katarina31799952jyz6
Participant
August 21, 2023
Answered

Unknown charge

On my account, I have no paid plans, yet today, I was charged $58 dollars. 

 

I cannot seem to figure out where I have my card information on file. 

 

Please help. 

 

 

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kglad
kgladCorrect answer
Community Expert
August 21, 2023

and contact your credit card company if you suspect fraud.

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2 replies

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
August 21, 2023

and contact your credit card company if you suspect fraud.

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Peru Bob
Community Expert
Peru BobCommunity Expert
Community Expert
August 21, 2023

Please go to Adobe Customer Service (Make sure to sign in to your Adobe account first and allow popups and cookies on your browser. You may not be able to see the chat window if using a VPN.):
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

or Twitter:
https://twitter.com/AdobeCare

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