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Tyron34326079c1d1
Participant
December 18, 2023
Question

Unknown charge ADOBE SYSTEMS SOFTWARE 044-207-3650 IE

  • December 18, 2023
  • 4 replies
  • 4519 views

Good Morning community, on my work account I noticed a charge for ADOBE SYSTEMS SOFTWARE 044-207-3650 IE for a very high amount and I have no idea what this charge is. 

    4 replies

    izu
    izu
    Participant
    September 22, 2025

    Boa tarde, todos os meses me cobram o valor de 18,6€ com esta descrição : 

    COMPRA ELON 7494085/00 ADOBE ADOBE 044-207-3650 que não tenho ou reconheço. O  que posso fazer para ser reembolsada  e acabar com este debito?

     

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    September 22, 2025

    check https://helpx.adobe.com/manage-account/kb/unknown-charge-on-bill.html?linkId=100000379229962

    F
    FEDEROCK-1946
    Participant
    September 2, 2024

    Ho anch'io ricevuto addebito di Euro 18,29 non dovuto penso sia una truffa chiedo indagare dove sono finiti i miei soldi Federico Barni Seveso <email removed- kglad>

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    September 2, 2024

    @FEDEROCK-1946 

     

    contact adobe support.  there are 2 ways to contact adobe support; chat and twitter (now x):

    chat:
    if you have or want to purchase a subscription, use a browser that allows popups and cookies
    and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
    in the chat field (lower right), type AGENT
    be patient, it can take quite a while to reach a human.

    twitter/x:
    tweet @AdobeCare

    p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.

    Kanikas
    Community Manager
    KanikasCommunity Manager
    Community Manager
    September 2, 2024

    Hi, 

    We are here to help you. The email ID that you are using with this community does not have an active Adobe subscription. Do you remember purchasing anything recently? Feel free to contact Adobe support for help (link shared above).

     

    Thanks 


    ^KS

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    December 18, 2023

    or check your account, https://account.adobe.com to see.

    jane-e
    Community Expert
    jane-eCommunity Expert
    Community Expert
    December 18, 2023

    @Tyron34326079c1d1 

     

    No one on these forums can see your account information.. You will need to contact Adobe Customer Care directly to assist with explaining this charge. Try the link to auto-open the Chat:
    https://helpx.adobe.com/contact.html?rghtup=autoOpen  
    Type "agent"

    If your browser blocks the Chat window, try the steps here:
    https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703  

    You can also send a post through X (formerly Twitter) to @AdobeCare.

    Do not reply to PMs, which are likely to be scammers.

     

    You can also contact your bank.

     

     

    Jane

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