Unknown Charges on my Credit Card from ADOBE

The same thing just happened to my wife.  We had $700 in total charges!  Adobe was worthless on the phone, and we had to file a fraud report with Chase.  I also reported it to the FTC. 

In the past couple of days on my credit card there were 7 fraudulent Adobe related charges! In signing into my personal and work Adobe accounts there's no indication of me purchasing anything. Also, the supposed Adobe company that is showing on my credit card statement is listed as three different names:

1) Adobe Inc, 800-8336687 CA

2) Adobe, Saggart, Dubl,

3) ADOBE *ADOBE

This is very unfortunate becuase of the degree of confidence I now have in Adobe. If the actual Adobe company wants to mitigate people's perceptions I would hope they are working hard to work with banks and credit institions to track down the scammers and somehow communicate back to the Adobe customer. Trying to engage the chat over this matter was not helpful.

Hi there,

We appreciate you reaching out. As per your account details, there is no active or trial subscription listed under your email address.

Also, there hasn't been any transaction made. Did you contact your bank to confirm that the transaction is not fraud?

Let us know.

Regards,

Shivangi

https://helpx.adobe.com/manage-account/kb/unknown-charge-on-bill.html
-or contact your credit card company or bank if you think your account was stolen

Nobody here can see your account information
This space is provided by Adobe, but this is not Adobe support
This is a public forum, you need the link to Adobe support, not other users
Help Center https://helpx.adobe.com/support.html is a good place to start
Be sure to remain signed in with your Adobe ID before accessing the link below
Do be aware that wait times are sometimes long before an agent responds
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You MUST make sure that your browser does NOT block ads, scripts, or pop-ups
You MUST also allow 'cookies' in your web browser for the link to work
This will NOT work if you are using a VPN
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This link will go directly to the chat option
https://helpx.adobe.com/contact.html?rghtup=autoOpen
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent in the lower right, without the quote " " marks
or
X (aka Twitter) tweet @AdobeCare
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Adobe does NOT do support by email, so beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730