Unresolved payment failure, 3 days blocked, case ADB-39956497-W7D5

Hi Adobe Team,

I've been unable to complete my payment for 3 days now due to a persistent backend issue.
Case: ADB-39956497-W7D5

— I was offered a discounted price (ARS 174,480/year excl. tax)
— Submitted new card + billing info as requested
— Card accepted, but payment fails at the subscription step
— Your system keeps loading outdated card info (wrong name auto-filled)
— I tried incognito mode, different browsers, and received confirmation that card data was accepted
— I receive SMS from my bank saying "transaction failed" after pressing "Agree and subscribe"

I’ve contacted 4 different agents. One closed the chat mid-escalation.
I’ve already lost 2 full days of work, may lose a third. I’m facing client penalties due to missed deadlines.

Please escalate this. This is critical. I’ve used Adobe for years, and I’m shocked this still isn’t fixed.

Thanks.