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Participant
July 7, 2021
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  • July 7, 2021
  • 1 reply
  • 129 views

When I first paid, it wasn't written down properly, so I thought it was a month's payment, but I wanted to cancel it, but it costs a fee. I'd like to cancel without a fee.😢😢

 

I'm writing because Korea doesn't offer me a proper way.😭😭

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1 reply

Community Expert
July 7, 2021

You need to contact support for this and they will tell you the best possible solution for your issue. To contact support. Login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled.
https://helpx.adobe.com/contact.html?rghtup=autoOpen
Type AGENT to avoid bots and talk to a human.
Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan

-Manan