Update debit card.

Question

My payment card for the subscription has expired and I try to add a new card but cannot save this.

I change the card information under "Update payment information" and press save but nothing happens. How can I solve this.

Have also tried to call Adobe on 800 685 3570 but it does not seem as if the number is operational.

kglad · Answer

that usually means the card you're trying to use is not accepted by adobe, so be prepared to pay via an alternative method and using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human

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