Hello community,
I would like to change my Photography plan to yearly prepaid payment because the montly plan costs will be increased by more than 50%.
When I click on the accept button I always get the error message "Sorry, we could not change your plan. Please retry.". What should I do to solve this problem?
Best Regards
Florian
the first link should be https://helpx.adobe.com/in/manage-account/using/change-plan.html
the second is correct and will show a chat popup, if your browser permits.
Thanks. Now the support changed my plan manually. I first skipped the chat because it was a virtual chat bot in the beginning and I had no hope it could help me.
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