Skip to main content
December 9, 2025
Answered

Updated payment, but no update on the app

  • December 9, 2025
  • 1 reply
  • 159 views

I recently had issues on my card payment. Then my Lightroom on mobile was disconnected. Now I changed to new cc and ordered the reconnection of my premium account, but still can't proceed. It ended last November 21. Can someone help? Thank you

Correct answer kglad

contact the mobile app store.

1 reply

kglad
Community Expert
Community Expert
December 9, 2025

did you subscribe via adobe.com or via a mobile app store?

December 10, 2025
on the app on my iphone
ive been billed for this year but the app itself isnt on premium
kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
December 10, 2025

contact the mobile app store.