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nicolasd99861527
Participating Frequently
September 18, 2025
Question

"Updates to your Creative Cloud Photography plan"

  • September 18, 2025
  • 2 replies
  • 685 views

I got the following email:

"The price of the Photography plan (20GB) annual, billed monthly plan is changing from US$9.99/month to US$14.99/month (plus applicable taxes) on your next renewal date. To maintain your effective current base rate (excluding any promotions) you can change your subscription to an annual, prepaid plan. 

 

Regrettably, this option is unavailable.

 

When I attempt to “manage my plan,” the only available option is “Cancel your plan.”

 

Where is the option to prepay annually? In fact, it seems there is no way to “maintain my effective current base rate.”

2 replies

Participating Frequently
October 8, 2025

I have this same problem. There is no option to convert to yearly billing - only to cancel. @Jeffrey_A_Wright this is affecting multiple people

Participating Frequently
October 8, 2025

 

kglad
Community Expert
Community Expert
October 8, 2025

@hughesm02 

 

try using a mobile phone's updated non-opera browser with the phone's wifi disabled.

kglad
Community Expert
Community Expert
September 18, 2025
nicolasd99861527
Participating Frequently
September 18, 2025

Thanks, but no.

kglad
Community Expert
Community Expert
September 18, 2025