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Participant
November 4, 2020
Answered

upgrade from single product to all apps

  • November 4, 2020
  • 2 replies
  • 379 views

Hi right now i have 3 individual plan running in adobe.
Photography plan
Adobe XD
Adobe Illustrator
now i want to change it to all apps plan.
but if i cancel these 3 plans adobe will charge me for full year (even remaining months)
so what i need is to replace these 3 plans to one single all apps plan is it possible. 

    This topic has been closed for replies.
    Correct answer Manan Joshi

    It's best that you contact support for this. They might wave off the cancellation fees as well. Login to your account and navigate to the URL below. Make sure that the browser has cookies enabled and all script blockers are disabled.
    https://helpx.adobe.com/contact.html
    Click on the chat icon on the bottom right, and type AGENT to avoid bots and talk to a human.
    Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
    https://tinyurl.com/y7cfrr7y
    -Manan

    2 replies

    Just Shoot Me
    Legend
    November 4, 2020

    I moved your post to a better forum, Account, Payment & Plan.

     

    As Above you need to Contact Adobe directly. IMHO you are in a Pickle with 3 individual plans. Did you use the same exact Adobe ID for all of them?

    Manan JoshiCommunity ExpertCorrect answer
    Community Expert
    November 4, 2020

    It's best that you contact support for this. They might wave off the cancellation fees as well. Login to your account and navigate to the URL below. Make sure that the browser has cookies enabled and all script blockers are disabled.
    https://helpx.adobe.com/contact.html
    Click on the chat icon on the bottom right, and type AGENT to avoid bots and talk to a human.
    Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
    https://tinyurl.com/y7cfrr7y
    -Manan

    -Manan