Upgrade to Photography Plan 1TB

Hi Andy,

We believe you're looking for an option listed in this article: https://helpx.adobe.com/x-productkb/global/upgrade-creative-cloud-storage.html

Please take a look and let us know if it helps.

Verfiy if you are following the process as listed in the article below

https://helpx.adobe.com/manage-account/using/change-plan.html

If yes and you are still facing issues, then contact support as only they can help in account related matters.

Login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled.
https://helpx.adobe.com/contact.html?rghtup=autoOpen
Type AGENT to avoid bots and talk to a human.
Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan