Upgrading from a Perpetual

Forum|Forum|4 months ago
September 15, 2025
2 replies
269 views

I asked a forum if I could upgrade from my CS4 to the latest PS with a perpetual license. I got an email from Adobe Systems Incorporated, located in Ireland, offering a CS6 perpetual license at a discount. Is this a legiitimate company?

Windows

Correct answer davescm

@BarDip That is not a valid Adobe email address and the 'company' you are contacting is not Adobe. Adobe staff will never use @outlook.com as a domain name.You are right to red flag it, unfortunately scammers use such addresses and occasionaly PM people in these forums. Do not respond and do not give any personal information.

Can you send me a PM with the person's forum name (copy and paste it) I will report it to Adobe staff.

Dave

kglad

Community Expert

the outlook.com poser is a known scammer.

adobe (and legitimate resellers) do not offer perpetual licenses anymore (even to photoshop elements).

B

BarDipAuthor

Participant

Thanks. First of all, I'm getting a new computer becausemine won't support Windows 11, or some apps that I use. I havePS CS4 loaded on the old computer. I am a hobbyist, so I was fishing around for a PS perpetual license and found Adobe is on a subscription system. The company responding to my querey in this forum is Adobe Systems Incorporated, located in Ireland. with an email of adobe_tech@outlook.com. After finding that Adobe gave up the ASI name for Adobe, Inc., a red flag went up,. I only use PS sporadically and can't justify a subscription. I just looked at Affinit which will be good enough for me.

Thanks