URGENT: "Active Sessions" i'm unable to end the intruder's session

Forum|Forum|2 years ago
January 15, 2024
2 replies
223 views

I recently started my contributor account which's this one, today when I accessed my contributor account I found that someone else was logged in to my account on the 11th of January 2024 from Ireland, and I live in Egypt so that is not me and for some reason I can't end his session!

Account management

This topic has been closed for replies.

Abambo

Community Expert

You can't end this session because it's the current session. Looks like your session. That's what I see, when I'm in my account, from the device I'm checking. You can't end your session.

I suppose you are using a VPN!

ABAMBO | Hard- and Software Engineer | Photographer

A

AiGuy101Author

Participant

Nope no vpn just that it's saying that it's the current session when actually it's not!

kglad

Community Expert

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved from account, payment & plan">

Abambo

Community Expert

@kglad,

Even if OP says they are a contributor, this is an Adobe ID account problem. 😉

moved back!

ABAMBO | Hard- and Software Engineer | Photographer

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